In their search for greater cost efficiencies and new revenue, more and more companies are adopting specialized customer-focused solutions through advanced speech recognition or mobile multimedia technologies. Ydilo as a Managed Services Provider can fully take care of IT architecture and resources to support these mission-critical business strategies and processes to mitigate overheads without compromising the level of service offered to end users.

Ydilo holds a unique position as a leading managed services provider for advanced speech and mobile multimedia solutions, using our technological platforms and solutions or based on third-party technologies, through long-standing experience, solid expertise with in-depth and practical understanding of operational and management needs.

Ydilo Managed Services are highly flexible, allowing companies to outsource their customer-oriented solutions in many different ways to suit their needs best. Ydilo administration and managed services are architected around a business process outsourcing model that enables these solutions to be fully hosted or housed on dedicated or shared systems, or managed on customer premises.

For optimal performance, Ydilo Managed Services offers dedicated operation of complex communication platforms and services that puts the latest technology at the disposal of client companies, who confidently do not need to make additional outlays for resources of any kind. The capabilities of Ydilo Managed Services are well attested by current figures; more than 3,000 voice ports are monitored and over 150 million calls are managed annually through different types of solutions for a variety of client companies from diverse sectors.