Ydilo is a high-quality hosted and housed customer relations services provider .Ydilo supplies telecommunications operators and corporations with universal multichannel solutions to manage client relations, business processes and extend the availability of their products/services to mobile devices and other telecommunications networks. Ydilo specializes in services based on Advanced Voice Recognition and Media Services


Ydilo was founded in 1999 by a team of seasoned managers from diverse backgrounds in industry and consulting. The company is privately held and has completed several successful rounds of financing. Our current investors include Ericsson, Corporación IBV and Dinamia as well as funds advised by Mercapital.

The right combination of Voice Recognition and Video Call techniques provides many advantages over traditional Contact Centers and other tone-dial system, creating effective sales channels. Multimedia interfaces on mobile phones add a new dimension of products and services for the mobile channe, all increased by the seamless integration with the information systems involved in the different processes.

Our cutting-edge applications are designed by an expert team of linguists, graphic designers, programmers, artists, and voice professionals, with the objective to increase end-user satisfaction and guarantee a highest levels of service automation.
Professional automated Media and Voice services help companies obtain considerable competitive advantages that increase customer satisfaction while optimizing costs, creating new sources of revenue, improving security, accelerating the product-launch process.

Our proven experience in the design, development and implementation of automated services in a wide range of industries enables us to offer the best customized applications for each market.